.: Services

Our Travel Advisors currently answer around 5000 live calls a day on behalf of clients. Services include megabus.com, TfL's Adult Oyster Card, Raileasy, ATOC, Go Ahead Group and Wrexham & Shropshire Trains - see client section for further information.

We also operate our own services Train and Bus Enquiries, which provides information on public transport services throughout the UK, particularly Train and Bus Information and for the sale of rail tickets to the general public and corporate clients. Although we are mainly a 'live' inbound contact centre we also, through our partner company Advanced Telecom Services provide highly innovative and cost effective automated call handling solutions on a 500 line IVR (Interactive Voice Response) platform.

Through our partnership with ESP Systex, the UK's leading provider of bureau services for smartcard schemes, we can provide complete Card Lifecycle Management, including Bureau Services, Contact Centre support, local card issuing systems and card management systems. Contact us for further information.

Contact us:- Journeycall Ltd,Laurencekirk Business Park, Laurencekirk, Aberdeenshire, AB30 1EY

Telephone: 01561 376070

email:info@journeycall.com